Frequently Asked Questions
Frequently Asked Questions
Which service is right for me?
The initial visit for every new client will encompass a detailed client consultation, skin analysis and a Signature Facial. This will allow for an open dialogue in regards to any questions, concerns, goals and expectations. We will establish a treatment plan and course of action based on your skin type and lifestyle.
Can I arrive at my appointment with makeup on?
While a thorough double cleanse will be performed with each service and will remove any makeup; we kindly ask that you come with a bare face so that we can get right to work!
What is your cancellation policy?
In order for us to be available for your needs, as well as the needs of other clients, we kindly ask that you cancel or reschedule your appointment at least 48 hours in advance. There is a 10% fee for cancelations made within 48 hours and a 30% fee if you do not show for your appointment. All clients are required to confirm appointments with a card, but are not required to pay with that same card.
How do I book an appointment?
You can request an appointment online or simply call us at (865) 505-7737 or send us an email at [email protected]. We can't wait to hear from you!
Can I purchase a gift card?
Absolutely. Gift cards can be purchased over the phone or in person. (These really do make the best gifts!)
What is your policy regarding Covid?
At Leslie Buck Aesthetics, the highest standards of cleanliness and proper sanitation are always upheld. Rest assured that you will enter a cleanly space at every visit. A Germ Guardian is used in the treatment room to help eliminate airborne particles and we will always wear a mask. We do ask that you reschedule your visit, with as much notice as possible, if you are not feeling well.
“Be still and admire the beauty..”
I am honored to aid in your self-love journey.